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SUPPLY CHAIN

SUPPLY CHAIN


There are many definition of supply chain. According to Jayashankar et al., suply chain is a network of autonomous or semi-autonomous business entities collectively responsible for procurement, manufacturing, and distribution activities associated with one or more families of related products. Other definiton with the similar meaning is that  supply chain is a network of facilities that procure raw materials, transform them into intermediate goods and then final products, and deliver the products to customers through a distribution system. (Lee and Billington). Another uses analogues definiton is that a supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers ( Ganeshan and Harrison ).

Supply chain is proposed to have the right products, in the right quantities, at the right place, at the right moment at minimal cost to satisfy customers without disregarding a quality management.
EXAMPLE OF A SUPPLY CHAIN

Figure 1: An Example of a Supply Chain
Figure 1 above is the example of supply chain from the very first suppliers who have raw materials flows to manufacturing companies to be manufactured and become half-finished and finished products, goes to distribution center, continues to retailers and finally to end-customers. All the process in supply chain management, that we are going to go deeply here,  this  is including forecasting the demand,  inventory management, and the lean system for reducing inventory stock.

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ABOUT WAL MART

WAL MART



Wal Mart is the US-based largest retail company in the world. It was establish in 1962 by a businessman from Arkansas, Sam Walton. Wal Mart headquarter is located in Bentonville, Arkansas and now it has 4,263 stores internationally operate and 660,000 workers in 15 countries outside the United States, with 55 different names. There are wholly owned operations in Argentina, Brazil, Canada,and the UK. With 2.1 million employees worldwide, the company is the largest private employer in the US and Mexico, and one of the largest in Canada. In the financial year 2010, Wal-Mart's international division sales were $100 billion, or 24.7% of total sales. Through its online retail (www.walmart.com), we can go through their 12 divisions, encompasses;
·         Electronics and Offices
·          Movies, Music & Books
·         Home, Furniture & Outdoor
·         Apparel, Shoes & Jewelry
·         Baby & Kids
·         Toys & Video Games
·         Sports & Fitness
·         Auto & Home Improvement
·         Photo
·         Crafts & Party Supplies
·         Pharmacy, Health & Beauty
·         Grocery & Pets
Wal Mart has three different retail formats, that consists of Discount stores, Super centers, and Neighborhood Markets. They also open "Supermercado de Wal-Mart" locations to appeal to Hispanic communities in the United States.

Wal-Mart and more than 100 of its suppliers are engaged in a great experiment. They use RFID to manage the supply chain more efficiently, reducing out-of-stock occurrences, combating counterfeit products and keeping point-of-sale prices low.
WAL MART LOGO
Supply chain of Wal Mart consists of customer, planning, purchasing, inventory and distribution. The customer starts the chain  when they decide to purchase a product that has been offered for sale by a Wal Mart. The customer contacts the sales department of the company, which enters the sales order for a specific quantity to be delivered on a specific date. In their store, Wal Mart also use information system like barcode, to know how many and what products are demanding. The requirement triggered by the customer’s sales order will be combined with other orders. The planning department will create an order plan to have enough supply the products to fulfill the customer’s demand or orders. The purchasing department receives a list of goods required by the planning department to complete the customer’s orders. The purchasing department sends purchase orders to selected suppliers to deliver the necessary supply of goods on the required date. The orders are received from the suppliers, checked for quality and accuracy and moved into the warehouse. The supplier will then send an invoice to the company for the items they delivered. The goods are stored until they are required by the distribution department. the shipping department determines the most efficient method to ship the products so that they are delivered on or before the date specified by the customer. When the goods are received by the customer, the company will send an invoice for the delivered products. 
Those elements are important in managing Wal Mart’s business system. As the largest retail company, Wal Mart should have had an excellent management system to manage their forecasting, inventory level and the lean system. Here we go through each one of them.

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INVENTORY MANAGEMENT


INVENTORY MANAGEMENT

Wal-Mart also made the use of bar- coding and radio frequency technology to manage its inventories. Using the bar codes and the goods could be directed to the appropriate dock. Wal-mart developed his own ability to satisfiers his personal needs of its shop. The shop can choose from numbers of plans make it comes true. 

For example, there was an increasing delivery system by which stores located within a certain distance of a geographical center could receive replenishment within a day.(explaining the benefits of the system Walton said” I can walk in the satellite room, where our technicians sit in front of the computer screens talking on the phone to any stores that might be having a problem with the system, and just looking over their shoulders for minute or two will tell me a lot about how a particular day is going.” ) and it’s easy for our customers choose products in wal-mart.

Wal-Mart does some investment very heavily in IT industry and communications systems to effectively make sales and merchandise inventories in shops across the  whole country. Wal-Mart set up its own satellite communication system in 1983.

The order management and the replenishment of products is help with the computers through point- of – sales system. Through this system we can see the level of merchandise stock and its track the sales.

Wal-mart also has the use of sophisticated algorithm system which is for forecast the exact quantities of each item to be delivered. And the centralized inventory data system is using for the personal at the whole stores could find out the level fo inventories and the product in different location. If the product isn’t on the system, the system will update every to check every product. 
Wal-mart also made the use of bar- coding and radio frequency technology to manage its inventories. Using the bar codes and the goods could be directed to the appropriate dock.

Wall-mart uses a bar-code system to do its business.
First of all bar-code system is a network of hardware and software, consisting primarily of computers, printers, scanners, infrastructure, and supporting software. Barcode systems are used to automate data collection where hand recording is neither timely nor cost effective.

Bar coding systems are not radio-frequency identification (RFID) systems even though the companies that provide barcode equipment will often also provide RFID equipment and many companies use both technologies as part of larger resource management systems.

Bar-code system of Wal-mart


Process: the first step in bar-code system of wal-mart is seek the materials from suppliers. Because the company always regard how to give customers the reasonable price, so they spent a significant amount of time to meeting suppliers or vendors and understand their cost structure to make sure each supplier they chose can cut down their total cost.

After that, their employee make a record for each product, which include that one is identify the pallet, the other is identify the location from where the stock had to be picked up. Besides, the distribution centers should ensure a steady and consistent flow of product to support the supply function.

Then, Due to different barcodes were used to label different products, shelves and bins in a center. So each merchandise barcode in the data base can guide employee check their inventory clearly.

At last, when the inventory wants to turn into the real goods, they also should experience this process. And according to the difference between two barcodes of product to confirm whether the goods is right or wrong and concern it is a defective goods or not. We show the details process by a flow as following.
BARCODE SYSTEM

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FORECASTING WAL MART

FORECASTING


Forecasting is the process of making statements about events which have not yet been observed. A commonplace example might be estimation for some variable of interest at some specified future date. Prediction is a similar, but more general term. Both might refer to formal statistical methods employing time series, cross-sectional or longitudinal data, or alternatively to less formal judgemental methods. The type of forecasting method depends on time frame, demand behavior, and cause of behavior.

Wal-Mart introduced a data warehousing model so it would have information for a specific store at a specific time period. The system is built to grow when the firm needs it to grow. A data warehouse (DW) is a database used for reporting. The data is offloaded from the operational systems for reporting. The data may pass through an operational data store for additional operations before it is used in the DW for reporting. 

A data warehouse maintains its functions in three layers: staging, integration, and access. Staging is used to store raw data for use by developers (analysis and support). The integration layer is used to integrate data and to have a level of abstraction from users. The access layer is for getting data out for users.

A data warehouse provides a common data model for all data of interest regardless of the data's source. This makes it easier to report and analyze information than it would be if multiple data models were used to retrieve information such as sales invoices, order receipts, general ledger charges, etc. Forecasting customer demand is a key to providing good-quality service, we can refer to the order receipts to see the demand.

Moving Average Strategy
 Two-Three-and Five Year Average of forescasting operating income
MOVING AVERAGE OF FORECASTINGG OPERATING INCOME


Table above shows us, our Wal Mart's forecasting for short, intermediate and long term period. This is the simplest way we use to forecast the inventory demand. For two-year moving average, we use the operating income data from previous two years, then divided by two, so that is also the way for another three and five-moving average, use three or five previous data. The calculations we got there, showing that our forecasting of operating income is continuously increasing time by time. We forecast the demand for inventory based on the moving average data. Therefore, we assume that the proportion of Wal Mart’s forecasting demand are positively related to the increasing of moving average forecasted.

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LEAN SYSTEM


LEAN SYSTEM

There are far too many definitions and descriptions of lean systems for all of us to be speaking the same language, and so it seems worthwhile to put forward a unifying view of lean systems. Some have interpreted lean as merely a collection of tools, such as 5S, JIT, kanban, and so on.Others have described lean as working people harder, working people smarter, kaizen, or Total Quality Management. Some definitions are wrong and some are just inadequate.

So how instead can we describe lean systems? At a very high level, lean systems gives people at all levels of the organization the skills and a shared way of thinking to systematically drive out waste through designing and improving work of activities, connections, and flows. By cultivating the skills of a learning organization, creating an environment of real-time learning nearest to the problem or point of impact, all employees can contribute to the robust success of the firm. This simple and universal definition of lean broadens the scope and required skill set beyond traditional views. Many organizations have had great success using lean systems, regardless of how they defined it, towards creating world-class companies Wal Mart.

Refer to the bar code system of Wal Mart, we will deeply discuss how the lean system affect the Wala Mart by doing the JIT strategy. Before we go into the process,  we will talk about what is just in time strategy firstly.

Philosophy of JIT is simple: inventory is waste. JIT inventory systems expose hidden causes of inventory keeping, and are therefore not a simple solution for a company to adopt. The company must follow an array of new methods to manage the consequences of the change. The ideas in this way of working come from many different disciplines including statistics, industrial engineering, production management, and behavioral science. The JIT inventory philosophy defines how inventory is viewed and how it relates to management.

Inventory is seen as incurring costs, or waste, instead of adding and storing value, contrary to traditional accounting. This does not mean to say JIT is implemented without an awareness that removing inventory exposes pre-existing manufacturing issues. This way of working encourages businesses to eliminate inventory that does not compensate for manufacturing process issues, and to constantly improve those processes to require less inventory. Secondly, allowing any stock habituates management to stock keeping. Management may be tempted to keep stock to hide production problems. These problems include backups at work centers, machine reliability, process variability, lack of flexibility of employees and equipment, and inadequate capacity.

In short, the just-in-time inventory system focus is having “the right material, at the right time, at the right place, and in the exact amount”-Ryan Grabosky, without the safety net of inventory. The JIT system has broad implications for implementers.

Main benefits of JIT include: 
-Reduced setup time. Cutting setup time allows the company to reduce or eliminate inventory for
"changeover" time. The tool used here is SMED (single-minute exchange of dies).
-The flow of goods from warehouse to shelves improves.Small or individual piece lot sizes reduce lot delay inventories, which simplifies inventory flow and its management.
-Employees with multiple skills are used more efficiently.Having employees trained to work on different parts of the process allows companies to move workers where they are needed.
-Production scheduling and work hour consistency synchronized with demand.If there is no demand for a product at the time, it is not made. This saves the company money, either by not having to pay workers overtime or by having them focus on other work or participate in training.
-Increased emphasis on supplier relationships.A company without inventory does not want a supply system problem that creates a part shortage. This makes supplier relationships extremely important.
-Supplies come in at regular intervals throughout the production day.Supply is synchronized with production demand and the optimal amount of inventory is on hand at any time. When parts move directly from the truck to the point of assembly, the need for storage facilities is reduced.

We already discuss bar-code system which is the system the Wal Mart used. Despite the Bar-code system is useful for Wal Mart to manage the inventory, but the system also has the defence. When the delivery occurred or the merchandise keep in the warehouse, the inventory always broken by over keeping time or delivery broken. These will be ineffective. So, we can use lean system to improve that. The strategy we can use is just-in -time.

Refer to the just-in-time. We should consider customer requirements. Different group of customer need different product or service from Wal Mart. So, R&D  department is particularly important. They should do the research from the niche customers. After achieved the information or feedback, Wal Mart can order the merchandise from the suppliers specifically. Bar-code system become a intermediate part. When the order was taken place, the bar-code system would report to the database or the information system to acknowledge suppliers Wal Mart need inventory. Then the suppliers should deliver the merchandise to the Wa-Mart on the time which the Wa-Mart need. By doing the process, Wal Mart was not only reduce the operation time, but also avoid the loss from the maintenance time or delivery broken loss.

Bar-cord system not only helped the Wal Mart to manage their inventory, but also linked the customers and the suppliers more directly, the lean system also improve the conditions for Wal Mart to make more effective operation.

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CONCLUSION

CONCLUSION

In our report, we discussed the forecasting, inventory management and the lean system. How they integrated? As we know, lean system is an improvement system. Making all the department or the operation in company  more effective. Therefore,  when the Wal-Mart do the inventory management, lean system directly influence the bar-code system to reduce the time which can cause sunk cost. When the cost reduce, in other hand the profit will be increase, that is why the forecasting increase year by year. As a multinational company, operate effectively is very important. If  the company want to survive in this strong competitive market. They should improve their industry position to make their own strong.



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